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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cecelia Lewis

March 3, 2026

5  out of  5
rating by Cecelia Lewis
"I appreciate Mike and his team so much. They are always responsive and professional. They have been taking care of my families’ insurance needs for many years and have never disappointed us. They go above and beyond every time we need them."
We responded:
"Cecelia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mike Rybinski’s Team is just a call or email away!"
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Timothy Ramirez

February 27, 2026

5  out of  5
rating by Timothy Ramirez
"I highly recommend this insurance company. They are very knowledgeable and helpful and super quick to get you the insurance that's right for you. Mike, Mrs. Dani, and Josh are 3 of their best agents."
We responded:
"Thank you for the amazing review, Timothy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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jeaneen townes

February 26, 2026

5  out of  5
rating by jeaneen townes
"Thanks Josh for all your help"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Rybinski’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Natrina Ward

February 17, 2026

5  out of  5
rating by Natrina Ward
"Mike was awesome thanks for taking care of me i appreciate you guys"
We responded:
"Thanks so much for the review Natrina we are always happy to help!"
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Beloved Muhammad

February 16, 2026

5  out of  5
rating by Beloved Muhammad
"Excellent service!"
We responded:
"Thanks so much for your review Beloved!"
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Melissia Tyler

February 11, 2026

5  out of  5
rating by Melissia Tyler
"I love STATE FARM I wish i could give ya'll a million stars.This is the best insurance company out of all the insurance companies I've had. Better then Nationwide, Allstate, Progressive and National Gerneral. Give them a try and you will love them too."
We responded:
"Thanks for the thoughtful review Melissia! "
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Falecial

February 10, 2026

5  out of  5
rating by Falecial
"I just love Dani she’s amazing and very helpful!! This office has outstanding customer service 💯"
We responded:
"Thanks so much for the wonderful review Falecial! We love working with Dani too!"
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Haolin Chen

February 4, 2026

5  out of  5
rating by Haolin Chen
"Best of the best — especially Dani. She is very kind, patient, and professional. It’s a long story, but she truly helped me accomplish something I thought was impossible to deal with. Choose her and you won’t regret it."
We responded:
"Thanks so much for the review Haolin, and glad we were able to get everything resolved for you!"
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Deborah Woods

January 28, 2026

5  out of  5
rating by Deborah Woods
"Just amazing people. Always there for you. I have no worries about my insurance."
We responded:
"Thanks so much for those thoughtful words Deborah! We love not having you worry about anything! "
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Sean Jamrose

July 30, 2025

5  out of  5
rating by Sean Jamrose
"These people have gone above and beyond at every turn. No matter what my issue order problem may be they go out of there way to support and help. I would recommend them any day."
We responded:
"Thank you for the great review, Sean! My team and I are so glad you had a positive experience with us. It means a lot that you'd recommend us. We are looking forward to being here whenever you need us! - Mike "
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Randy Royston

June 24, 2025

5  out of  5
rating by Randy Royston
"Thank you State farm I have had State farm since I was a kid and I'm old now laugh out loud but I had to go away from them because their prices got jacked up but they've since at some point lowered their cost and I thought wow let me go back to him cuz they're really a good deal so I found out that Mike Rybinski was a an insurance agent and I've known Mike since he's been a kid laugh out loud and so I wanted to have my business with Mike I live in Fairfax Mike's and Richmond but don't make a difference but I I love the service I've received so far I've told my friends about Mike and that's that's really cool so I highly recommend Mike Rybinski to be an agent to be anybody's agent so yeah I would definitely and I would get insurance from State farm again they are fantastic so thanks State farm and Mike Rybinski ."
We responded:
"Randy, thank you for your heartfelt review and for your loyal business over the years! It means a lot to hear that you chose to come back and that you’re happy with the service I’ve been able to provide. I’m grateful for your trust and your referrals to friends — that really means the world to me. No matter where you live, I’m always here to help you and anyone you send my way. Thanks again for your kind words and your loyalty! - Mike "
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Laportia

June 13, 2025

5  out of  5
rating by Laportia
"Great company!"
We responded:
"Thanks for the fantastic rating, Laportia! I’m happy to hear you’re satisfied with our service and look forward to assisting you again - Mike "
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D H

June 13, 2025

5  out of  5
rating by D H
"One of the best State Farm agencies in the 804 area and all of America!"
We responded:
"Thank you so much for the 5-star rating, D H! We’re thrilled you had a great experience and appreciate your support. - Mike "
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tracy

June 4, 2025

1  out of  5
rating by tracy
"Customer service depends on how much you pay them because they're view point is " Your lil payment is....." As if anyone's payment is a lil bit will depend on how they treat you. I been with this actual office for 10 years. No DUI, traffic violations. But if you use your towing for not one car but TWO or more. You might as well look for another insurance company because they will drop you even before the cancellation date on file. I have never had any other insurance office state the reason for cancellation is towing and drop me. Didnt even wait for the "Grace Period" i was verbally told is (two weeks) and its always been that way. Still calls me like nothing is going to happen or have the guts to tell me what they were going to do to me over the phone. Not even from towing one year, two years but 4 years. Why not go back all years! There was years in between when i didn't even use my towing! If this is how you treat someone for paying you for years then i appreciate you showing me how feel(personally). Didn't see much diversity in the office anyway so i can assume why they dont want my money anymore. Please ask questions and shop around. Customer service is very important and if they even thought i would recommend them now versus before. Dont use State Farm! And i been with the company before Mike came to work there. His customer service doesn't seem genuine. Unfortunately I didn't stay this long because of the customer service in the first place. Even charged me for two life insurance policies when i told them i only wanted one (Sneaky). Glad you showed me your true colors State Farm. Just to clarify i know everyone has a job to do. The fact that i have changes made i didn't know about without communication especially if i didnt ask for it or its different than what i asked and was told. Nobody should have to discover anything is different on their policies especially when there is communication established before and is told "everything is fine" but on paper its different. The decision may be from corporate but its the delivery of the information to the customer that shows if you want their business or not. I appreciate the service from the one or two people i usually talked to because they are just doing their job. Again this is from how i felt i was treated based on the honesty i received from others about what could happen. And i paid money to a company for this treatment as if my money didn't matter . Reached out to me personally to switch back from another company because the rates offered were slightly lowered. I felt bamboozled multiple times but i still stayed and paid for this to happen in this manner. Especially since i was told something different than what was factual. The company made the decision for me. I really didn't have a choice. As you can see per email sent to me. Blackmail is not a option to get anything i requested from a office where only the agent can make changes and all requests are sent to the office no matter what. Again the agent seems to be taking my opinion of the facts of what happened to me with this office. No slander because i can prove everything that happened and i was not notified when i received phone calls and emails on a regular basis. The agent is the one who makes the calls and changes to any policy so i should have known all actions taken against me. Not finding out about them after the fact. Again im not taking it personally just hopefully they take this as a learning experience and do better at communicating when changes are made to policies. And tell people the truth as to when a policy will end indefinitely in a respectful manner. Treat people as you want to be treated. Respectfully"
We responded:
"Hi Tracy I am sorry you are feeling that way about my agency. As a minority owned small business here in Richmond that employs all genders and races I take great offense to the words written in your review, and they are completely untrue. We unfortunately do not make decisions for company cancellations as this is done on corporate level, so we had nothing to do with the particular decision made here. If you have a problem with that feel free to make your complaint to state farm corporate, rather than try to drag my office down for something we can’t control. Please call me directly at 804 728 2740 and I would be happy to see what I can do to assist with your situation. - Mike"
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Sarp A. Demiral

April 25, 2025

5  out of  5
rating by Sarp A. Demiral
"Dani has been amazing helping me get my insurance up and running for my car. She’s also been super forthcoming with her communication regarding discounts and everything else relating to safe driving — with a lovely dash of humor too! I’m very happy with State Farm so far."
We responded:
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Mike"
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Vanessa Taylor

April 17, 2025

5  out of  5
rating by Vanessa Taylor
"We have had several homes (both rental and residential) and automobiles insured with Mike Rybinski state farm over the years and their customer service never disappoints! Dani specifically has been amazing going above and beyond to help answer questions, investigate claims, forward documents, she is a power house! Very responsive to texts, emails, calls … I can’t rave enough about all the help she’s given us over the years. If you need insurance this is the place to go!"
We responded:
"Vanessa, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Mike"
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Tahitia Crew

March 12, 2025

5  out of  5
rating by Tahitia Crew
"I've been a customer with this agency over 9 years. The staff is friendly and I love handling my business with Josh and Mike. They always find solutions that fit my needs. Keep up your excellent service."
We responded:
"Tahitia, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Mike"
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Dani Temple

February 28, 2025

5  out of  5
rating by Dani Temple
"I have enjoyed the personal touch Mike's office provides - excellent communication and support from their team."
We responded:
"Thanks for the kind words, Dani. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Mike"
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Missy Beard

February 12, 2025

5  out of  5
rating by Missy Beard
"Wonderful agents in Mike’s office. You can tell they really care about you and your needs."
We responded:
"Missy, thank you for your kind words! We take pride in the wonderful team we have here at our State Farm Agency! Feel free to reach out anytime! - Mike "
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Brandon Bristow

February 11, 2025

5  out of  5
rating by Brandon Bristow
"Talked with a representative over options for car insurance, life and disability insurance. They were very kind and respectful and explained everything very well which was fantastic for someone like me that has no idea anything about insurance. Was given a great deal that was cheaper than what I was paying for. Could not suggest going anywhere else for insurance now. Sublime service!"
We responded:
"Brandon, thank you for sharing your experience! We’re so glad to hear that our representative was able to explain everything clearly. We strive to make the insurance process understandable, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us, and we’re here for all your future insurance needs! - Mike"
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Paxton Parsons

February 11, 2025

5  out of  5
rating by Paxton Parsons
"Just signed up for auto and life insurance with Mike’s agency, and couldn’t be happier with my service, and the coverage they helped get in place for me. They saved me money and helped me understand the value of insuring my life, to make sure my family is taken care of in the future. I would recommend working with them for allllll your insurance needs! Shoutout to Dani for following up, and making the process stress free! 🥰"
We responded:
"Paxton, thank you so much for the kind words! I’m thrilled to hear that you’re happy with your auto and life insurance coverage. It’s great to know that Dani was able to make the process easy and stress-free for you. We’re always here to help with all your insurance needs, and I truly appreciate your recommendation! - Mike"
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Cour Br

November 22, 2024

1  out of  5
rating by Cour Br
"Dropped my policy on short notice through text message"
We responded:
"Courtney, I’m sorry to see your 1-star rating and completely understand your frustration with the non-renewal. Non-renewal decisions are made on the corporate level and do not have anything to do with decisions made in our local office. State Farm notified you by mail and email on 9/15/24, which was two months before your policy would expire. The text message sent from our office was simply sent as a courtesy to ensure that you were aware of what was going on with your policy and had time to find coverage elsewhere to avoid any gaps of coverage. To say we notified you last minute is simply untrue and unfair when we were going the extra mile to make sure you were taken care of. If you would like to discuss things further please call me directly at 804 728 2740 and I am happy to further assist you. - Mike"
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Kelley Wellford

August 16, 2024

5  out of  5
rating by Kelley Wellford
"Dani provided exceptional service to my inquiries regarding my HO-6 insurance coverage. She went above and beyond to review all of my current coverage information. She was very knowledgeable and patient! Thank you for your kindness. You are a gem!"
We responded:
"Kelley, I’m so glad we were able to give you the confidence with your chosen policy. We promise to continue giving you an exceptional service with our steadfast dedication throughout your time with us. - Mike"
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Lisa Prince

July 25, 2024

5  out of  5
rating by Lisa Prince
"Awesome group of people, so helpful and easy to work with!!!"
We responded:
"Hello, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Mike"
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David Nelson

July 18, 2024

5  out of  5
rating by David Nelson
"The customer service lady “Dani” was EXCELLENT! She was pleasant, knew her business, patient with me searching for an auto VIN, and efficient. Thanks Dani and State Farm ! Dave (who just moved to VCU Richmond from Hawaii)"
We responded:
"David, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Mike"